Key Words
customer microsoft services performed software customer services consultant and project admin sales hcmc university of social sciences and humanities not preparation
 
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Le Thi Hong Nhung

10/76/49B Hoang Hoa Tham St., Binh Thanh Dist., Hochiminh City, Vietnam

Overview

  • 5+ years in Customer Services and Administration
  • Young, dynamic, enthusiastic, elegantly tactful and smartly dedicated.

Objective

  • To be part of a professional company with an innovative environment to enrich employees’ knowledge and experience.

Key Skills

  • Office Productivity: Microsoft Word, Excel, Powerpoint, Outlook and Visio.
  • Customer Relationship Management: Microsoft CRM.

Employment History

2006 Sep - to date

TRG International

Hochiminh City, Vietnam

Customer Services Consultant and Project Admin

  • Generated sales revenue (SunSystems Accounting software) from existing clients.
    • Followed up software maintenance renewal
    • Paid Customer care/Onsite visit
    • Requested and had software serialization code delivered to customers.
  • Performed logistics preparation for Project team
    • Secured visas for Consultants to perform onsite work.
    • Reserved air tickets and accommodation.

October, Now

Sunrise Beach Resort

Nhatrang, Vietnam

Guest Relationship Executive

  • Performed Check in/see guests off in procedure.
  • Provided integrated services: transportation, tour, spa, F&B, and gift shop.

Key Clients and Projects

  • I did something not very fantastic!

Education

2005

Hue University

Hue, Vietnam

Bachelor of Arts majoring at English Language Pedagogy.

2009

HCMC University of Social Sciences and Humanities

Hochiminh City, Vietnam

Bachelor of Arts with a focus on International Relations.